TABLE OF CONTENT
APPROVAL i
DEDICATION ii
ACKNOWLEDGEMENT iii
LIST OF TABLES iv
LIST OF ACRONYMS v
ABSTRACT ix
CHAPTER ONE: INTRODUCTION 1
1 .Olntroduction 1
1.1.lBackground of the study 1
1.1 .2Historical background 1
1.1 .3Theoritical perspective 1
1.1.4. Conceptual perspective 2
Definition of terms 2
1.1.5. Contextual perspective 3
1.3 Statement of the problem 3
1.4Objectives of the study 3
1.4.1 General objective of the Study 3
1.4.2 Specific objectives of the Study 3
1.5 Research questions 4
1.5.lScope of the Study 4
1.5.2 Content Scope of the Study 4
1.5.3 Geographical Scope of the study 4
1.5.4 Time Scope 4
vi
1.6 Significance ofthe Study .4
CHAPTER TWO: LITERATURE REVIEW 6
2.0 Introduction 6
2.2The impacts and benefits of the buyer-supplier relationships on supply chain performance at
Bweyogerere Steel Works Limited 6
2.3 The types of buyer-supplier relationships that exist at bweyogerere steel work limited 10
2.4 Relationship between buyer and supplier on supply chain performance 17
Conclusion 19
CHAPTER THREE: METHODOLOGY 20
3.1 Introduction 20
3.2 Research design 20
3.3 Area and Population of Study 20
3.3.1 Area of study 20
3.3.2 Population ofthe study 20
3.3.4 Data Collection Methods and Instruments 21
3.3.5 Questionnaires 21
3.3.6 Interviews 21
3.7 Sources of Data
3.8 Data Quality Control 22
3.9 Procedure of the Study/ Ethical Consideration 22
3.9.1 Procedure of the Study 22
3.9.2. Ethical Consideration 22
3.10 Data processing and Analysis 22
VII
CHAPTER FOUR: PRESENTATION, INTERPRETATION AND ANALYSIS OF DATA
23
4.0 Introduction 23
4.1. Background characteristics of the respondents 23
4.1.1 Gender of the respondents 23
4.2 Benefits of buyer supplier relationship on supply chain performance 25
4.3 Types of buyer supplier relationship on supply chain at steel works 27
4.4 Relationship between buyer and supplier on supply chain performance 30
CHAPTER FIVE: DISCUSIONS, CONCLUSIONS AND RECOMMENDATIONS 33
5.0 Introduction 33
5.1 Discussion of research findings 33
5.1.2 Types of the relationships on supply chain 34
5.1.3 The relationship between buyer-supplier 34
5.2 Conclusion 35
5.3 Recommendations 38
5.4 Areas for further study 41
APPENDICES 51
APPENDIX 1: QUESTIONNAIRE FOR THE RESPONDENTS 51
SECTION A: BlO DATA OF RESPONDENTS 51
SECTION B 51
APPENDIX 2: BUDGET ESTIMATES 53
APPENDIX 3: WORK PLAN
ABSTRACT
The study investigated “The impact of a buyer-supplier relationship on supply chain performance, a case study on steelworks LTD.” The study was guided by three research objectives which were; To find out the impact and benefits of the buyer-supplier relationship on supply chain performance, to establish the relationship between buyer and supplier on supply chain performance and lastly to identify the type of buyer-supplier relationship that exists at Bweyogerere steel works.The methodology involved the use of a cross-sectional research design because the researcher intended to use a variety of knowledgeable respondents. Quantitative measures were employed through the use of questionnaires to attain data from the variables under investigation to generate the information.The findings revealed that Steel works has various factors that lead to the development of supplier relationship some of these factors singled out were: Huge reduction in the cost of purchasing, logistics is attributed to existing relationships, the institution shares the information freely with its suppliers, enhanced innovation and creativity is realized through the relationship,joint problem solving and risk sharing is enhanced through the relationship, the institute enjoys a bigger market share through partnering with its suppliers, most of the materials purchased by your institution are usually of low value and low volume, the institution is always engaged in joint collaboration with its suppliers, the institution obtains most of its materials from external supply sources, most transactions with your suppliers are basically one-off, the institution depends on a variety of suppliers for the provision of its material needs, joint collaborations with your suppliers improves product quality and innovations, timely delivery and reduced supply risk results from closer communication with your suppliers, improvement in material quality and elimination waste results from clear understanding of material requirements, flexibility is enhanced as a result of sharing information on materials needs of other organization and lastly increased reliance on multiple suppliers increases the rate with which materials are made available to your institution.The study recommends here is need for hiring staff with required advanced procurement skills and most of all continuous on job training in form of seminars, short courses and workshops as regards to procurement and inventory management. This greatly enables staff to be professionalin the best way possible as this will tend to leave clients satisfied hence attracting new ones and having repeat clients Supplier’s involvement in the institution should be taken serious. With this in place, suppliers don’t feel left out views and problems are dealt with and heard hence leaving them satisfied. This is very important for client attraction and retention which ultimately leads to organizational performance.
